Frequently Asked Questions

Everything you need to know about your Holland Cooper experience.

How long does standard delivery take?

Standard UK delivery typically takes 3-5 working days. International shipping times vary by location, usually arriving within 7-10 working days.

What is your return policy?

We offer a 14-day return policy from the date of receipt. Items must be unworn, in their original packaging, and with all Holland Cooper tags still attached.

How do I ensure I choose the correct size?

Each product page features a detailed size guide. Our tailoring is designed for a slim, elegant fit; if you are between sizes, we generally recommend sizing up.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website.

Are your products made from sustainable materials?

We are committed to British heritage and excellence. Many of our tweed pieces are hand-cut and made in the UK using traditional techniques and high-quality natural wool.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna.